In the Image Capture window, make sure your iOS device is selected, then click on the small icon at the bottom left of the screen to view your options. Where it says 'Connecting this iPhone opens,' open the dropdown menu and select 'No application.' I have an iphone 6 and a macmini (late 2009, running os x 10.6.8). Recently I updated the iphone to ios 10, everything was smooth. The problem arises when I try to download images from the iPhone via 'image capture': it tells me that the iphone is locked and that I shall - obviously - unlock it before proceeding further.
Have you ever clicked on your Photos app to see some of your gorgeous photos but found the camera roll “stuck” up at the top of the screen? This seems to happen to me about twice a month. The shot below shows what I see, and if I try to “scroll” the camera roll down with my finger it moves down while I drag it, but immediately snaps back up when I release.
One way around this is to completely turn your iPhone off (not just sleep) and then start it once again, but there is an easier way.
Apple allows you to quit any app that is running. When apps begin to behave in odd ways it is often a good idea to quit the app. There are two ways to do this and they are written up nicely in this post on TUAW. I vastly prefer the second method they describe.
Image Capture Keeps Saying Iphone Is Locked
Image Capture Not Recognizing Iphone
Free download for mac. I’m hoping Apple will fix this problem in a future update (perhaps in iOS 5).